Sharper Images, Stronger Service: How GemLightbox Pro and GemCam Elevated Photography at Rays House of Gems

The Challenge

At Rays House of Gems, gemstone photography is the foundation of how customers discover and appreciate fine color stones online. But achieving crisp, high-resolution images that reflected each gem’s true brilliance was a major challenge.

Even with professional equipment, larger stones and complex cuts often proved difficult to capture accurately. Managing lighting, sharpness, and scale demanded time and technical skill—slowing down content creation and consistency across the business’s growing inventory.

GemLightbox and GemCam's Role

For Raymond Mason, adopting GemLightbox Pro and GemCam was a turning point.

“It’s been a great product all these years,” Raymond shared. “I’ve updated my camera and now have the GemLightbox Pro, which gives me much better pictures. I can use it on larger items in my shop, and the customer service is nothing but excellent.”

With the upgraded GemCam’s higher pixelation and improved accuracy, Raymond can now produce sharper, more detailed gemstone photos that capture every facet in stunning clarity. The seamless workflow—from capture to upload—has made his online catalog more professional and efficient.

“Our social media and website content — we’re making it in one minute now instead of taking hours to do a good shoot.”

The Results

With GemLightbox Pro and GemCam, Ray’s House of Gems achieved:

• Sharper, High-Resolution Images: Captures every facet and color detail of gemstones accurately.
  
  
• Scalable Workflow: Easily handles larger stones and complex pieces with consistent quality.
  
  
• Exceptional Support: Quick, reliable customer service that ensures smooth operation.
  
  
• Trusted by Peers: Other jewelers have since adopted the same setup after seeing his results.
  
  

“It’s an excellent product, excellent people that run the business,” Raymond said. “If you don’t have it, you should have it.”

By pairing expert craftsmanship with cutting-edge imaging tools, Ray's House of Gems continues to set a new standard for gemstone photography—precision, professionalism, and trust, captured in every shot.

Key Highlights